Translation vs. Localization: What Are the Differences?
Translation and localization are concepts we often hear about, especially in global employee training. So what is the difference between them? And which approach is more suitable for your training goals? What Is Translation? Translation is the process of transferring content from one language to another. Training content is made understandable for employees in different […]
Zoom Customer Experience: The Key to Loyalty in 2025 is Connection
Customer experience (CX) is becoming more complex than ever before. It is clear from the outset that without Zoom customer experience solutions and AI-powered virtual agent tools, it is becoming increasingly difficult for brands to earn loyalty. According to Forrester’s 2025 CX Index report, a quarter of brands in the US experienced a decline in […]