Distance Sales Agreement


This agreement is issued in accordance with the Regulation on the Procedures and Principles for Implementing Distance Contracts published in the Legal Gazette dated 13.06.2003 and numbered 25137 in accordance with the obligation to enter into a contract for sales carried out over the internet. Articles are as follows:


The subject of this contract includes the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 4077 – Regulation on Implementation Principles and Procedures of Distance Contracts, in relation to the sale and delivery of the service sold by the SELLER to the BUYER, whose qualifications and sales price are specified below.


Title: ETGI GRUP BILISIM TEK. YA. DO. BI. MI. MÜ. IN. TA. IT. IH. T. A.Ş. (Hereinafter referred to as ETGI GRUP)

Address: Üniversiteler Mah. 1596.Caddesi No: 95/55 Beytepe 06800 Çankaya / ANKARA

Phone: +90 312 344 88 83

e-mail: bilgi@etgigrup.com


Address and contact information of the person who is making the payment on www.vedubox.com website as a customer, is taken as a basis.


The type of Service, sale price and payment method consist of information at the end of the purchase process.


4.1- THE BUYER declares that he has read and informed all preliminary information about the basic qualities, the sale price and payment method and the delivery of the service subject to the contract specified in Article 3, and has given the necessary confirmation in electronic form.

4.2- The service subject to the contract is sent to the e-mail address registered by the BUYER at the time of payment and it is provided that depending on the type of service received by the BUYER, it does not exceed the legal 30-day period.

4.3- ETGI GRUP cannot be held responsible for the failure of the delivery of the service subject to the contract due to problems caused by the email address registered by the BUYER at the time of payment.

4.4- For the delivery of the service subject to contract, confirmation of acceptance of this agreement must be provided on the www.vedubox.com website and the price must be paid by the buyer’s preferred payment method. If the service fee is not paid or cancelled in the bank records for any reason, the ETGI GRUP is considered free of the obligation to deliver the product.

4.5- If ETGI GRUP cannot deliver the service subject to the contract due to force majeure reasons within the period, it is obliged to inform the BUYER. In this case, the BUYER may exercise the right to cancel the order. If the buyer cancels the order, the amount paid is paid to him in cash and once within 10 days.


The BUYER has the right to withdraw within three days of the delivery of the service to him/her or the person/organization at the address indicated. In order to exercise the right of withdrawal, it is necessary to notify ETGI GRUP by email during this time. Within seven days after the receipt of these documents, the product price is returned to the BUYER.

If the payment is made by a credit card or similar payment card, the BUYER may request that the payment process be cancelled on the grounds that the card is used without his consent and in violation of the law. In this case, the card issuer returns the payment amount to the BUYER within 10 days of notification of the objection.

In the implementation of this agreement, Consumer Arbitration Committees and Consumer Courts in the settlement of ETGI GRUP are authorized depeding on the value declared by the Ministry of Industry and Trade.

If the order is completed, the BUYER will be deemed to have accepted all the terms of this agreement.